Project Description

The Necessary and Effective Habits

ELIGIBILITY

Form 3

Duration: 10 hrs

SCHEME OF MODULES

    • Understand and discuss on vision and mission statements-
    • Describe the necessary habits to be used
    • Adopt the right attitudes/ Adopt positive thinking
    • Improving effectiveness
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Customer Care/Attitudes

ELIGIBILITY

Form 3

Duration: 12 hrs

SCHEME OF MODULES

    • Understand the customer and their attitudes
    • Know the stratification of customers/ Identify customer’s attitudes and how to deal with them
    • Understand the environmental factors
    • Analyze the 4 C’s in Customer Care
    • Identify the changes in customer habits through changes
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Quality Awareness

ELIGIBILITY

Form 3

Duration: 12 hrs

SCHEME OF MODULES

    • Define quality
    • Write the Vision and the Mission of an organization
    • Implement Quality Assurance
    • Observe Quality Control
    • Analyze the importance of Total Quality Management
    • List the important aspects of a Quality Management System
    • Compare Different types of Quality Management System
    • Describe the criteria to be observed for the implementation of ISO 9001 standard
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Storekeeping

ELIGIBILITY

Form 3

Duration: 12 hrs

SCHEME OF MODULES

    • Define storekeeping
    • List 3 types of store organisation
    • List the advantages and disadvantages of centralised buying/ centralised storage
    • Analyse the purchase of stores
    • Plan store location & layout
    • List of criteria for the location of stores
    • List & analyse the 5 factors of successful storekeeping
    • Place of the storekeeper, functions, duties & qualifications
    • List the 11 identifications of stores
    • Analyse the 5 consequences of bad storekeeping
    • Good location of stores
    • Enumerate the 4 basic factors in store layout
    • Analyse the system of location
    • Understand the general classification of stores
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Team Work and Importance

ELIGIBILITY

Form 3

Duration: 20 hrs

SCHEME OF MODULES

    • Who is the team
    • Creating the team/ Creating the synergy in the team/ Monitor teamwork
    • Create team spirit
    • Team building exercises
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Italian

ELIGIBILITY

Form 3

Duration: 50 hrs

SCHEME OF MODULES

    • Request and supply information using the present and the past tense, the future, the conditional, the Imperative, the gerund, past participle, the indicative and subjunctive mode of all regular and frequently used irregular Italian verbs.
    • Understand the concept of gender and number: Gli aggettivi numeral cardinali
    • Describe themselves and others
    • Use idiomatic expressions related to feelings, attitudes and the weather
    • Use the correct form of the definite and indefinite articles before nouns
    • Ask and answer questions about people, places and things
    • Locate people and things using prepositions both “semplici and articolate”
    • Have a basic and better conversation with a native speaker
    • Use direct object pronouns to refer to people and things
    • Use possessive adjectives as they relate to both things and family members
    • Tell time and talk about their schedule and Itinerary
    • Use the demonstrative adjectives and pronouns “questo and quello” and “lo, la.li,le” accordingly
    • Order a meal a drink and a dolce at an Italian restaurant
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Basic First Aids

ELIGIBILITY

Form 3

Duration: 20 hrs

SCHEME OF MODULES

    • Aim and Action of First Aid
    • Qualities of a First Aider
    • Ten Golden Rules of a First Aid
    • Diagnosis/ Disposal
    • The Human Skeleton
    • Care and Management of Head Injuries
    • Eye Injury
    • Ear Mechanism and Treatment
    • Respiratory System and Asphyxia
    • Spine Fracture and Treatment / Care
    • Burns and Scalds
    • The Heart & Heart Attack / Stroke
    • Poisoning/Fractures/Bleeding
    • Shock and Allergic Reactions
    • Drowning/Epilepsy/Diabetes/Convulsion
    • Transport of Injured Persons
    • First Aid Items in First Aid Box
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