Project Description

Foundation Course in Front Office Operations

ELIGIBILITY

Form 3

Duration: 115 hrs

SCHEME OF MODULES

    • Introduction to Tourism, Hospitality and Hotel Industry
    • Front Office Operations/ Labour law and catering remuneration order
    • Reception at hotel
    • Guest Relation in hotels/ Reservation of rooms
    • Night auditing in hotels
    • Concierge service/ Porter service
    • Telephone handling techniques
    • General information on Mauritius
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